Job Description:
The purpose of this role is to perform daily tax operations within the Euronext Securities Shared Services and contribute to sustainable development of services and applications based on client inputs.
Key Responsibilities:
1. Control quality of incoming Tax Reclaims and securely upload them to the Danish Tax Authority either manually or via RPA.
2. Contribute to ensuring tax operations are secure, including resolving any instability that may occur.
3. Support local teams in responding to client inquiries regarding the use of tax reclaim services.
4. Assist development teams as needed, primarily for conducting tests.
5. Contribute to automation and streamlining of internal processes.
6. Conduct courses and training as needed.
7. Participate in dialogues with government authorities.
8. Contribute to the development of tax services in line with changes and expectations in the market by providing input on improvements, changes, and any instability in products and services to the relevant Product Owner and Product Manager.
9. Participate in the development of future products and services by assisting development teams as needed, such as writing requirements and conducting tests.
10. Secure and support the implementation of new tax products and services to ensure high customer satisfaction.
Authority:
1. Authority to carry out operations and customer assignments in the field of expertise within current procedures and instructions.
2. Elevate customer requests and errors that cannot be resolved to the relevant Senior Tax Service Delivery Manager, Product Owner, Product Manager, or Head of Shared Services or those not handled according to the relevant SLA.
3. Elevate issues that may cause a significant risk to daily operations or key issues not prioritized within the teams to the Head of Shared Services and the ES-CPH Tax Service Delivery Manager.
Requirements:
* A knowledge of general domestic and foreign principles of taxation or accounting is beneficial.
* A strong team player with strong communication skills (written/oral).
* Enjoy ensuring quality in details and repeated tasks.
* A knowledge of the overall Euronext Securities product portfolio and corresponding services and applications.
* A minimum of 3 years of higher education (extensive work experience may compensate for lack of education).
Euronext Values:
* Unity: We respect and value the people we work with, are unified through a common purpose, and strive for inclusion.
* Integrity: We value transparency, communicate honestly, share information openly, act with integrity in everything we do, and don't hide our mistakes, learning from them.
* Agility: We act with a sense of urgency and decisiveness, are adaptable, responsive, and embrace change, taking smart risks.
* Energy: We are positively driven to make a difference and challenge the status quo, focus on and encourage personal leadership, and motivate each other with our ambition.
* Accountability: We deliver maximum value to our customers and stakeholders, take ownership, and are accountable for the outcome, rewarding and celebrating performance.
Additional Information:
This job description outlines the main activities within a certain role and is not exhaustive. It does not prevent adding more tasks or projects.