Customer Support Specialist (Hebrew and English)
We are seeking a highly skilled Customer Support Specialist to join our team in Lisbon, Portugal. The ideal candidate will have a passion for Online Advertising and new technologies.
Job Description
You will provide reactive phone, email, and chat support services with an emphasis on troubleshooting and efficient issue resolution for our small and medium business clients.
Responsibilities:
* Provide optimal advice regarding different queries of the business clients;
* Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy;
* Understand the business goals of your clients in order to match the required online advertisement solutions;
* Provide strategic campaign support to educate your clients;
* Achieve strong customer satisfaction with a focus on quality and results.
Requirements:
* Willing to relocate to Lisbon, Portugal;
* EU Passport or Portuguese work permit;
* Excellent Hebrew and English speaking skills.
About Us
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