Job Description
Planet is a leading technology company transforming payments by putting customer experience first.
We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.
In recent years, we have experienced significant growth, expanding our services and global presence.
With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.
Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.
Role Overview:
We are looking for a Senior Product Owner / Business Analyst for our Hospitality Property Management System responsible for defining and developing functional and technical requirements and serving as an active member of the development scrum team. Along with the senior tech leader in the scrum serve as scrum master for the team. A commitment to collaborative problem solving, sophisticated design, and product quality is essential.
Key Responsibilities:
* Develop and communicate a clear product vision and roadmap, ensuring alignment with business objectives and stakeholder expectations.
* Own, prioritize, and maintain the product backlog, collaborating with cross-functional teams to deliver features efficiently and effectively.
* Act as the primary liaison between stakeholders and the development team, ensuring clear communication of requirements and managing expectations.
* Translate high-level product concepts and business objectives into actionable user stories and acceptance criteria.
* Plan and conduct sprint ceremonies, including iteration reviews and retrospectives, to refine and adjust the backlog based on evolving customer needs.
* Collaborate with development teams to ensure timely and high-quality delivery of new features, addressing any impediments during development.
* Gather insights from market trends and customer feedback to keep the product competitive and value-driven.
* Support the scrum team as a scrum master, fostering a culture of collaboration and continuous improvement.
Requirements:
* Bachelor's degree in Business, Computer Science, Product Management, or a related field (CSPO, PSPO, or equivalent certification is a plus).
* Minimum of 5 years of experience as a Product Owner or in a similar role, ideally within the hospitality or related industries.
* Proficiency in product management tools like JIRA and Confluence.
* Strong understanding of Agile frameworks (Scrum, Kanban) and development processes.
* Excellent communication and presentation skills to bridge the gap between technical and non-technical stakeholders.
* Proven ability to lead and collaborate with cross-functional teams, fostering trust and accountability.
* Technical acumen to discuss concepts with engineering teams and ensure alignment with product requirements.
About Us:
Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.
Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.
With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.