Job Summary
We are recruiting on behalf of our client, a world-leading outsourcing company that provides services related to customer/technical support, content moderation, sales and marketing. As a Content Moderator, you will be responsible for reviewing and moderating content posted on social media platforms, ensuring alignment with client guidelines and community standards.
About the Role
* Evaluate user-generated content to ensure adherence to platform guidelines and community standards.
* Stay up-to-date on all relevant policies, procedures, and community guidelines to make accurate moderation decisions.
* Track trends in content issues and provide feedback to improve moderation processes.
* Utilize best practices to effectively meet and exceed client KPIs and goals.
* Collaborate with internal teams to share insights, suggest improvements, and contribute to the overall success of moderation projects.
Requirements
* Fluency in Hebrew; English proficiency at a B2 level or above is also required.
* Prior experience in content moderation or related fields is preferred, especially in handling high volumes of content.
* Ability to objectively assess content, independent of personal beliefs.
* Detail-oriented with strong analytical skills to identify content nuances.
* Fast learner, adaptable to new tools and changing guidelines.
* Positive attitude and strong motivation to contribute to the team.
Benefits
* Comprehensive relocation support to Bragança for candidates relocating from abroad.
* Stable employment with opportunities for career progression in a dynamic industry.
* Comprehensive health insurance starting from your first day.
* Performance-based monthly and quarterly bonuses.
* Access to continuous training and upskilling opportunities to support your growth within the organization.