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Front Office Specialist with a Native level of Dutch, Porto
Client:
Talent Search People
Location:
Porto, Portugal
Job Category:
Other
EU work permit required:
Yes
Job Reference:
1ac414cefc9e
Job Views:
31
Posted:
23.01.2025
Expiry Date:
09.03.2025
Job Description:
Where will you work?
Our client is one of the biggest multinationals in Porto.
What will you do?
1. You'll provide assistance via phone/email/chat and handle customer queries.
2. You will guide the customers through the webshop.
3. You'll ensure that the data received from the customer is accurately and timely maintained.
4. You'll transfer queries to the corresponding department.
5. You'll keep a record in the computer system (orders, complaints, or queries).
6. You'll be performing complementary administrative tasks.
Who are we looking for?
1. You're able to communicate efficiently by phone and email with customers.
2. You have a native level of Dutch and at least a B2 level of English.
3. You're proactive, customer-oriented, and focused on responding promptly to requests.
4. You have a basic knowledge of SAP and Office Tools (preferred).
5. You're able to work in a results-oriented team and have good problem-solving skills.
What do we offer?
1. Competitive Salary.
2. Remote work (if you live outside of Porto) or Hybrid work (if you live within Porto).
3. Health Insurance.
4. Many Career Development Opportunities.
5. A multinational and dynamic environment.
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