**About Us**
Crossjoin Solutions is a Portuguese IT company founded in 2009, serving over 30 clients across Europe, Latin America, and North America. We support tens of millions of consumers worldwide through our consulting services, which span various sectors reliant on information systems, including banking, insurance, healthcare, automotive, finance, and telecommunications.
We deliver end-to-end performance optimization, enterprise testing, major incident troubleshooting, full-stack architecture advisory, continuous integration, deployment acceleration, and infrastructure managed services. Our expertise covers:
* Performance Services
* IT Administration
* Software Engineering and Architecture Services
* DevOps and SRE Services
**Our Values**
We prioritize the growth and development of our team members, offering personalized coaching, continuous training, exciting challenges, and clear career paths. We recognize and reward effort, skill, and merit.
**Responsibilities**
You will serve as the primary point of contact for project delivery, ensuring effective communication with client stakeholders on project status, steering, and delivery quality. As a technical leader, you will provide guidance and expertise on project technologies and challenges to Crossjoin technical teams.
Key responsibilities include:
* Ensuring project outcomes meet internal quality KPIs and reporting standards
* Participating directly in technical delivery, including conducting technical reviews of team deliverables and leading the troubleshooting of performance issues
* Collaborating with client and internal teams to proactively identify performance challenges and deliver solutions that enhance system performance and reliability
* Providing mentorship to team members on performance best practices and advanced troubleshooting techniques
**Requirements**
To be successful in this role, you should have:
* Bachelor's and/or Master's in Computer Science or similar
* 5 or more years of professional experience in Information Systems, preferably in roles such as IT Operations Manager, Site Reliability Engineer, Platform Engineer lead, or similar
* Hands-on practice and knowledge in Linux, Java, at least one relational Database (Oracle, SQL Server, PostgreSQL, or other), and technology architectures Cloud providers (AWS, Azure, GCP, OCI)
* Passionate and willing to dive into other technologies
* Good level of English (minimum B2 level)
**Nice to Have**
The following skills are not required but would be an advantage:
* Willingness to travel
* Experience with Kubernetes, Docker, Openshift, non-relational Databases (MongoDB, Cassandra, ElasticSearch, Redis), APM monitoring tools (Dynatrace, AppDynamics, Datadog, NewRelic), ELK stack, and troubleshooting applications in production environments
**What We Offer**
We offer a dynamic, goal-oriented, and cooperative team environment, along with benefits such as:
* Health Insurance extensible to the family
* Monthly gym subscription
* Crosser Assistance Programme (Psychology, Psychosocial, Financial, Legal, and Nutrition consultations)
* Car allowance based on career path level
* Career Plan transversal to the entire company
* Team-building events
Estimated salary range: €80,000 - €120,000 per year, depending on experience.