Staff Product Designer
As a Staff Product Designer on the Customers team, you will play a crucial role in our mission by taking full ownership of our product.
Responsibilities
* Be the go-to design expert for all matters related to inventory management, pricing, and business settings.
* Identify new, large opportunity areas through proactive discovery, research, and collaboration.
* Create rational, articulable, elegant solutions to complex problems.
* Contribute to OKRs, product strategy, vision, and roadmap by working closely with Product and Engineering partners in a triad model.
* Build influence with Tock's leadership to guide product strategy.
* You'll have the ability to work from discovery and concept through detailed design and delivery.
* Collaborate with up-stream and down-stream product teams to ensure a consistent user journey.
* Be data-driven and have an interest in measuring and improving the experience.
* Facilitate user research and testing, ensuring usability and product consistency.
Qualifications
* 7+ years of relevant design experience.
* Be able to turn large amounts of customer feedback and insights into simple design and user experience tasks.
* Ability to prototype large product concepts as well as detailed micro-interactions.
* An expert at using a systems approach to design.
* Experience leading the creation and execution of a research plan.
* Proven ability to put yourself in the customer's shoes and come up with ideas that are relevant and enticing.
Benefits & Perks
* A choice between medical plans with an option for 100% covered premiums.
* Flexible paid time off.
* 401k with employer match.
* Paid parental leave.
* Fertility and adoption benefits.
* Education reimbursement.
* Pretax commuter benefits.
* Employee Assistance Program.
* Charitable donation match.
* 6 Global Employee Resource Groups (ERGs).