Descrição do emprego
It seems that the first impression is always the right one, so keep in mind that you are the first contact of our customers for Mama Restaurant & Rooftop. They must be in good hands with you
You need to ensure all the functions of a personalized and warm telephone reception (or by email, according to the MAMA style!)
You are the best on the speed of response to requests received by e-mail.
You know how to highlight our restaurant as the best place to groups and events!
Take advantage of every contact opportunity to close a deal
Of course, you apply the company’s pricing policy and keep up-to-date statistics for other services.
Qualificações
MADE FOR YOU? ONLY IF…
* You are caring and friendly, you are full of kindness;
* You have a sales mind – hunt down the business with everything you got!
* Team Player: available, attentive and responsive, your colleagues appreciate you. You manage everything since the 1st call to delivery to Operations Teams
* With a strong sense of communication, you have an impeccable level of speech.
* With excellent interpersonal skills, you build relationship with regular customers. Your charm is your strong point!
* You know how to manage pressure and stress, prioritize tasks. Working against the clock is peanuts for you!
* You speak a fluent English and French is a PLUS
* You are organized and never let yourself be overwhelmed.
YOUR PLUS ARE:
* People can hear your smile on the phone!
* You already have experience in Managing Events & Pressure
Informação adicional
RECRUITMENT PROCESS
We’re sure you know the beat
1st verse: We set up a first telephone interview with our Talent Team if your application moves to our rhythm.
Chorus : After the successful telephone interview, our General Manager we’ll see you at Mama or in our offices! Be ready! (chorus x2 depending on the position)
Last verse: Mama won’t leave you wondering; you will have an answer from us whether it’s or .