Customer Support Representative
We are seeking dedicated individuals to join our customer support team for a leading insurance company.
About the Role
* Promote excellent service standards to deliver exceptional customer experiences.
* Communicate fluently in German with good knowledge of English.
* Develop strong relationships with customers to ensure their peace of mind.
Key Responsibilities
Provide timely and effective support to customers via phone, email, or other communication channels.
* Analyze customer inquiries and respond accordingly.
* Resolve customer complaints in a professional and courteous manner.
* Collaborate with internal teams to provide comprehensive solutions.
Requirements
To be successful in this role, you should possess:
* Excellent communication and interpersonal skills.
* Good knowledge of English and fluency in German.
* A passion for delivering exceptional customer service.