Would you like to take on a new challenge in the sales support area? Are you a skilled communicator, capable of networking and connecting with diverse stakeholders? If so, we invite you to apply for the position of Sales Operations Specialist at Porto and become part of a dynamic and ambitious team!
As a Sales Operations Specialist, your responsibilities will involve supporting Account Managers in sales forecast updates, processing sample requests, maintaining predefined reports, coordinating contractual matters, handling pricing and volume price agreements, executing structured tasks independently, managing customer communication and escalations, and fostering professional relationships with clients.
Your Responsibilities:
* Assist Account Managers in monthly sales forecast updates
* Manage sample requests, track sample delivery, and support data entry in CRM Dynamics
* Perform credit limit checks, clarify overdues, and create credit/debit notes in the ERP system
* Prepare commercial offers for customers with support from BU and AM in SAP CRM tool
* Prepare data, track fulfillment, and adjust backlog for new volume price agreements
* Handle first-level customer requests and channel them internally
* Execute guided escalation processes
* Interface with customers and different departments to maintain professional relationships
You have a passion for sales operations and a structured and strong business mindset. You keep the big picture in mind and have a team-player attitude that allows you to motivate and inspire your team.
Minimum Requirements:
* Have a university degree
* Have at least 3 years of experience in a similar role
* Have good fluency in English (written and spoken); German would be a plus
* Demonstrate basic customer and sales support skills
* Display service-oriented attitude, good interpersonal and communication skills
Please send us your CV in English.
Contact:
Diogo Venâncio, LinkedIn
#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?
Welcome at Infineon Technologies Business Solutions in Porto! - Infineon Technologies Business Solutions is a vibrant global hub, driven by diverse talents and an operational culture of excellence, in a privileged geographic location. The team of more than 25 nationalities works together in a dynamic, diverse and inclusive environment. We lead innovation and digital transformation, shaping the future of Infineon Technologies. At the heart of everything we do, people matter most. Our ultimate goal is to craft a unique experience for both our customers and employees.
At our site you will find a range of diverse teams that have built a reputation for delivering high-quality services for all Infineon in Finance, Procurement, Human Resources, IT, Audit, Legal, Compliance, Business Continuity and Sustainability, Cyber Security, Communication, Corporate Supply Chain Logistics and Sales & Marketing. Porto is a powerhouse of ideas and solutions, a key player in the global company’s puzzle, delivering specialized services and innovative solutions.
Together, Infineon Technologies Business Solutions will continue to shape the future, driving innovation and excellence for years to come.
We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.
We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.
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