**Job Title:** ServiceNow (CMDB) Specialist
The {company} is seeking a highly skilled ServiceNow (CMDB) Specialist to join our team. As a CMDB specialist, you will be responsible for maintaining the integrity of our Configuration Management Database (CMDB) within the ServiceNow platform.
Main Responsibilities:
* Configure and maintain CMDB classes, attributes, and relationships to accurately reflect our IT infrastructure.
* Utilize identification and reconciliation tools to ensure CMDB data quality and integrity.
* Monitor and manage CMDB health, identifying and resolving data quality issues and ensuring compliance with established guidelines.
* Collaborate with other IT service management teams to integrate CMDB with Incident, Problem, Change, and Asset Management processes.
* Monitor discovery performance metrics and address deviations or bottlenecks to maintain CMDB data quality and completeness.
Requirements:
* Practical experience with CMDB in ServiceNow.
* Knowledge of data identification and reconciliation tools.
* Experience integrating CMDB with ITSM processes.
This is an exciting opportunity for someone who wants to work in an innovative organization that invests in its employees' development and growth. If you are a motivated and detail-oriented individual with a passion for ServiceNow and IT service management, we encourage you to apply.
The {company} values diversity, equity, and inclusion. We strive to create an inclusive work environment where everyone feels valued and respected. Our recruitment and selection process is based on equal opportunities, and we do not discriminate against candidates based on their background, gender, ethnicity, sexual orientation, age, religion, or physical condition.