Key Responsibilities
Deliver exceptional customer service, ensuring a warm and courteous reception that adheres to our strict Quality Guidelines and key performance indicators. Provide customers with accurate and relevant information, catering to their specific queries while aligning with our established procedures and processes.
In addition, identify opportunities to enhance sales, striking a balance between the company's interests and customer needs. Continuously drive improvements across all operational aspects.
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Requirements
* Fluency in French (C2 level)
* Proficiency in English (B2 level)
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Offer
Benefits
* A competitive remuneration package tailored to experience, skills, and performance
* Life Insurance coverage
* Meal allowance and transport reimbursement
* Private health insurance benefits