Finnish Customer Advisor for NIKON - Lisbon, Portugal
How about join a support team of one of the most respected photographic brands?
Are you Finnishnative or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you!
Your future project: join our Finnish Customer Support team.
Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies, famous specially for its cameras and binoculars.
As a customer service specialist in this project, your daily responsibilities will include:
* Support customers by answering their questions regarding products and services via phone and email
* Offering solutions for customers demands by identifying and troubleshooting with the available resources
* Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
* Meet and exceed our service quality goals, compliance regulations and productivity targets
* Create amazing experience that people value and we are proud of
* Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
* Native or proficient level of Finnish(C2)
* Advanced level of English (at least C1) both verbal and written
* Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
* Analytical and problem solving skills with strong attention to detail
* Desire to learn and advance, be a curious investigator and problem solver
* High-speed internet access and appropriate conditions for remote work
* Must hold EU citizenship or valid work permit for Portugal
* Be a local candidate or willing to relocate to sunny Lisbon, Portugal
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