German-speaking Customer Advisor for PVH
We are seeking an exceptional German-speaking customer advisor to join our team in Lisbon.
About the Opportunity
This is a temporary employment contract with an initial duration of one year and the possibility of becoming permanent after two years.
* Provide telephone and written support to our German-speaking customers, ensuring a courteous and helpful attitude.
* Address questions and concerns of customers, providing solutions via phone.
* Assist with orders, deliveries, payments, and returns via e-mail, chat, and social media channels.
* Engage in cross-selling and upselling of products after addressing customer queries.
Employment Details
Contract Type: Temporary, renewable
Initial Contract Duration: One year
Opportunity for Permanent Contract: After two years
Salary: Competitive salary plus bonus
Benefits: Private health insurance, comprehensive relocation package, free Portuguese language courses
Relocation Package: Airport pick-up, administrative assistance, reimbursement for initial flight expenses, option to stay in a company apartment in Lisbon, and a free annual flight home (within Europe)