About Dellent
Dellent is a consulting company specializing in System Information and Telecommunications. Our goal is to help our candidates and consultants progress in their careers through projects tailored to their needs and expectations.
Project Overview
In this project, you will collaborate with a key player in the European banking sector and beyond. As part of a multicultural team spanning over 50 countries, you will contribute to developing solutions in one of three areas: investments, business solutions, or commercial/personal services.
Job Description
We are seeking an Application Production Support professional to work on this project in Lisbon.
Key Requirements
* Experience with application performance monitoring, specifically Dynatrace;
* Knowledge of IT Infrastructure;
* Previous experience with RedHat Linux and Shell scripting;
* Fluency in English.
Main Responsibilities
* Support business IT needs and understand business workflows and scenarios;
* Manage Incidents, Requests, Changes;
* Provide updates to business, team members, and other partnering teams on issues/tasks/projects;
* Understand underlying issues and associated patch fixes/releases, identifying systemic issues;
* Contribute to better post-release checkouts;
* Improve day-to-day tasks by writing scripts and automating procedure-oriented tasks;
* Availability to work during holidays/weekends as per pre-defined needs and on a rotational basis with the rest of the team.
What We Offer
* Health insurance;
* A personalized training plan, with a budget for training and technical books;
* Constant feedback for professional growth;
* Remote onboarding process;
* Team events every semester for personal and professional development;
* A culture of proximity and transparency, valuing your ideas and needs.