JOB OVERVIEW
IQVIA is seeking a highly skilled and experienced Manager to oversee our eCOA implementation and translation migration activities. This role involves leading a team of Screen Review Specialists and Migration Project Managers to ensure the successful implementation and migration of electronic Clinical Outcomes Assessment (eCOA) Platforms. The ideal candidate will have a strong background in project management, technical expertise in eCOA systems, and experience in translation and localization.
RESPONSIBILITIES
oLead, mentor, and manage a team of eCOA Migration Project Managers and Screen Review Specialists, fostering a collaborative and high-performance work environment
oOversee the end-to-end process of eCOA implementation and translation migration projects, ensuring they are completed on time, within budget, and to the highest quality standards
oDevelop and implement strategic plans for eCOA migration and screen review processes, aligning with organizational goals and industry best practices
oEnsure rigorous quality assurance processes are in place for the translation and migration of eCOA content, maintain accuracy, consistency, and regulatory compliance.
oAct as an SME and the primary point of contact for internal and external stakeholders, including clients, translators, and internal and external eCOA providers, to ensure clear communication and successful project outcomes
oContinuously evaluate and improve processes for eCOA migration and screen review, leveraging feedback, industry trends, and technological advancements
oEnsure all eCOA implementation and translation migration activities comply with relevant regulatory requirements and industry standards
oManage resource allocation, budgeting, and scheduling to optimize project efficiency and team productivity
oOversee the documentation of project plans, review findings, test results, and regulatory compliance records, ensuring thorough and accurate records are maintained
oProvide training and professional development opportunities for team members to enhance their skills and knowledge in eCOA implementation and translation migration
oManage and run various reports on KPIs, risk management, contingency plans, and QC outcomes, resources and software utilization, etc.
oLead initiatives focusing on organization and department process improvements, efficiencies, etc.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
oBachelor's degree in a relevant field (e.g., Life Sciences, Information Technology, Project Management, Linguistics)
oMinimum of 4-5 years of experience in project management, clinical research, eCOA implementation, or translation and localization, with managerial experience
oExcellent written/verbal communication skills
Fluency in English is essential, an additional language would be a strong asset
oStrong understanding of eCOA platforms, databases, data structures, and translation technologies
oExtensive experience in managing complex projects, with a demonstrated ability to deliver results on time and within budget. PMP or similar certification is a plus.
oExperience working with TMS and CAT Tools
oAbility to present data with visualization
oAbility to establish and maintain effective working relationships with co-workers, managers and clients with demonstrated cultural and emotional intelligence
oMeticulous attention to detail to ensure the highest quality and accuracy in all aspects of eCOA migration and screen review
#LI-Remote
#LI-KIMBERLYODONOGHUE
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at