Are you eager to be part of a multinational project in the field of information technology? Here you’ll have the opportunity to work as a consultant and collaborate with talented colleagues and clients across the globe. Join us in this project and start making a contribution to innovation in the industry!
We are looking for a ServiceNow OM / SPM Architect to work in this project in Lisbon or Porto.
Key Responsibilities:
* 8+ years of experience with ServiceNow and 3+ years of experience with OM, and SPM;
* Supporting a team of ServiceNow Business Analysts and process experts on implementation activities;
* Participating in design workshops and supporting BAs and developers;
* Transforming proposals into concrete implementations to showcase product capabilities and limitations;
* Delivering and partially implementing process and feature designs minimizing the level of customizations;
* Designing ServiceNow OM and SPM implementations;
* Excellent knowledge of Order Management, SPM, Service Catalog definition and setup with practical experiences;
* Portal management and customization;
* Excellent knowledge of the ServiceNow Platform and its core features;
* Experience of integrations with 3rd party tools (scripted APIs & Integration Hub);
* Excellent knowledge of Workspaces, UI Builder, and Flow Designer;
* Good knowledge of CSDM;
* Knowledge of Ordering and SPM processes;
* Knowledge of Sales processes;
What you can expect from us:
* Health insurance;
* A personalized training plan, with a budget to spend on the training and technical books you find necessary;
* Constant feedback so you can grow professionally;
* Remote onboarding process;
* Team events every semester so you can live new adventures;
* Exclusive discounts and offers from our partners;
* Culture of proximity and transparency. Your ideas and needs are heard and valued by us!
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