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Italian Customer Advisor (Relocation Bonus), Lisbon
Client: Cross Border Talents
Location: Lisbon, Portugal
Job Category: Other
EU work permit required: Yes
Job Reference: efb317314974
Job Views: 5
Posted: 25.01.2025
Expiry Date: 11.03.2025
Job Description:
Job Title: Italian Customer Service Advisor (Entry Level)
Location: Lisbon, Portugal
Are you passionate about customer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.
Your Role as a Customer Support Agent:
* Answer inbound calls and customer inquiries;
* Provide support and direction to customers, resolving service issues in a timely and empathetic manner;
* Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database;
* Troubleshoot using open questions, support documents, and system training;
* Offer recommendations to common problems or frequently asked questions.
Requirements:
* EU Citizen or Work Permit;
* Fluency in Italian (C1/C2 Level or Native);
* Good knowledge of English (B2 level);
* Team spirit and flexibility;
Benefits:
* Private health insurance coverage;
* Daily Meal Allowance;
* Monthly performance bonus;
* Flexible working hours to promote work-life balance;
* Opportunities for professional development and career advancement;
* Friendly and collaborative work environment.
How to Apply: If you are a highly motivated individual with excellent language skills and a passion for customer service, we'd love to hear from you! Please submit your resume and cover letter to [emailprotected].
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