About the Job
Our ideal candidate will be working for a multinational company with global business services in Portugal.
Job Description
We are seeking an experienced Business Operations Manager to lead our Accounts Payable team. The successful candidate will have a minimum of 7 years' professional experience in finance or accounting, with a strong background in commercial or industrial environments.
The role involves leading and motivating the AP Team Leaders as an AP Manager, fostering motivation and well-being, addressing challenges, communicating the GBS management strategy, and inspiring personal and professional development.
The ideal candidate will also have demonstrated leadership in resolving or escalating issues, team building, training, and team support. Excellent communication skills and the ability to organize and coordinate multiple tasks are essential for this role.
You will be responsible for validating recommendations and leading implementation on Accounts Payable policies and procedures, analyzing and resolving escalated back office issues related to AP applications, planning and leading strategic planning for both immediate and future back office application needs, and validating and leading update department standard operating procedures.
You will also be responsible for escalation level for highly confidential and/or highly sensitive process-related issues, reporting, supplier management and monitoring, customer service and relationship, project management, and continuous improvement and projects/tools.
Key Responsibilities
* Lead the Accounts Payable Team Leaders as an AP Manager by fostering motivation and well-being, addressing challenges, communicating the GBS management strategy, and inspiring personal and professional development.
* Validate recommendations and lead implementation on Accounts Payable policies and procedures.
* Analyze and resolve escalated back office issues related to AP applications.
* Plan and lead strategic planning for both immediate and future back office application needs.
* Validate and lead update department standard operating procedures.
* Escalation level for highly confidential and/or highly sensitive process-related issues.
* Presentation of KPIs to customers and stakeholders to display process performance.
* Proposal of mitigation actions with GBS Customer and other stakeholders.
* Benchmarking with similar companies.
* Leadership of process projects.
* Translation of the strategy into meaningful objectives within your area of responsibility.
* Contribution to increasing profitability by securing the business in the short, mid, and long term.
Requirements
* Finance/Accounting background with a minimum of 7 years' professional experience in a commercial or industrial environment with tight deadlines.
* Demonstrated leadership in resolving or escalating issues, team building, training, and team support.
* Excellent communication skills.
* Demonstrated ability to organize and coordinate multiple tasks and communicate effectively with all levels of the organization.
* Promotes a "speak-up" culture.
* Rigorous and analytical.
* Fluent in English.
What We Offer
* Diverse career opportunities.
* A hybrid working model, allowing you to combine onsite and offsite work.
* A motivated and fun crew to grow and build and shape the GBS together.
* An intense and exciting onboarding experience.