Customer Engagement Services Advisor Nutritionist - German Speaker
We are seeking a highly motivated and knowledgeable nutrition expert to join our team as a Customer Engagement Services Advisor Nutritionist - German Speaker. As the first point of contact for customers, you will respond to queries via phone and written channels, providing clear and accurate information about Nestlé products.
Key Responsibilities:
* Provide nutritional expertise to customers through phone and written communication.
* Counsel clients on healthy eating habits, offering tailored advice on nutrition and dietary needs.
* Resolve complex cases with professionalism and empathy.
* Act as an ambassador for Nestlé brands, keeping customers informed about new products and features.
* Collect customer feedback to enhance FAQs and knowledge base.
* Collaborate with stakeholders to share insights on health and nutrition.
Requirements:
* Native or fluent in German (mandatory) + fluent in English or Portuguese.
* Bachelor's degree in Nutrition, Dietetics, Life Science, Food Science, or a related field.
* Up-to-date knowledge of German nutrition standards, institutions, and government strategies.
* Expertise in baby and adult nutrition, from first bites to balanced diets.
* Strong communication and problem-solving skills, with the ability to multi-task.
What We Offer:
* A culturally diverse team and local/international exposure.
* Flexible working environment tailored to your needs.
* Engaging wellbeing activities to support work-life balance.
* Competitive salary and performance-based bonuses.
* Meal Allowance Card and Flex Benefits – you choose what suits you best.
This is a unique opportunity to make a positive impact and contribute to shaping healthier lives. If you are passionate about nutrition, have excellent communication skills, and enjoy connecting with people, we encourage you to apply.