Come and work with us.
Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider?
Are you Swedish native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you
Your future project: join our Swedish Customer Support team.
Our client provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs
As a customer service specialist in this project, your daily responsibilities will include:
* Provide exceptional customer service;
* Assist the customers with any inquiries related to our products and services;
* Answer customer calls and emails, and resolve their issues in a timely and professional manner;
* Solve with precision and efficiency emerging issues that customers may face
* Find solutions and optimize the customer ́s technical knowledge
* Meet and exceed our service quality goals, compliance regulations and productivity targets
* Create an amazing experience that people value and we are proud of
* Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
* Native or proficient level of Swedish (C2)
* Advanced level of English (at least C1) both verbal and written
* Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
* Analytical and problem solving skills with strong attention to detail
* Desire to learn and advance, be a curious investigator and problem solver
* Must hold EU citizenship or valid work permit for Portugal
* Be a local candidate or willing to relocate to sunny Lisbon, Portugal
Benefits.
* Relocation package
* Competitive wages
* Paid professional training
* Employee discounts
* Private healthcare & dental insurance (after six months of employment)
* Growth opportunities through various development programs
* Fun and engaging company-wide initiatives, including our EverBetter wellness program
* Job stability
* Life-long skills and experience
* Excellent work culture
Go further with Foundever
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today