Job Description:
We are seeking a German Junior Social Media Content Moderator to start their career in Digital Marketing and Online Advertising.
Key Responsibilities:
* Provide B2B support to small and medium-sized businesses via chat, email, and phone
* Consult B2B clients on optimization procedures for their advertising base in the online and digital advertising domain
* Offer recommendations to common B2B problems or frequently asked questions
* Maintain and ensure a high level of customer satisfaction
* Identify trends and solve problems facing multiple SMB clients
Requirements:
* Native or proficient level of German (C2)
* Advanced level of English both verbal and written
* Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills
* Desire to learn and advance, be a curious investigator and problem solver
* Experience with online advertising products and social media will be considered a plus
* Must hold EU citizenship
* Be a local candidate or willing to relocate to Lisbon, Portugal
Benefits:
We offer a competitive salary, extra productivity bonuses, first-class ongoing training and development, career development opportunities, and a multicultural and modern working environment.
Additionally, we provide relocation assistance, including flight tickets to Portugal, cab fare from the airport to your hotel, and hotel accommodation.