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About the Company: Sysmatch is an IT Consultancy and Outsourcing Company with a wide range of technological skills, resulting from the accumulation of know-how and the experience of our consultants, allowing the implementation of solutions adapted to the needs of our clients, privileging their robustness and scalability. More than two decades in the IT market, we present ourselves as a flexible, adaptable, innovative and forward-looking Company.
About the Role: RPA Junior Support Specialist
Main Tasks & Responsibilities:
* Monitoring and maintenance: Monitoring UiPath RPA processes and systems to ensure they are running smoothly and efficiently.
* Documentation and reporting: Documenting support tickets, resolutions, and best practices, as well as providing regular reports on the performance and health of RPA processes to stakeholders.
* Stakeholder communication: Communicating effectively with various stakeholders, including business users, IT teams, and RPA developers.
* Quality assurance: Ensuring that RPA processes meet quality standards and compliance requirements, as well as participating in testing and validation activities.
* Continuous learning: Staying updated with the latest RPA technologies, tools, and best practices.
Capabilities Must Have:
* 1-3 years of IT experience in application support.
* IT Background.
* Problem-solving skills: Ability to analyze complex technical problems and provide effective solutions, as well as the capability to proactively identify and address potential issues within RPA processes.
* Communication skills: Strong verbal and written communication skills (Portuguese (fluent), English (mandatory – minimum B2), and French (mandatory – minimum B1)).
* Adaptability and continuous learning: Willingness to adapt to evolving technologies.
What we offer:
* A dynamic project in a well-regarded client at an international level.
* Salary classification according to the experience shown.
* Career development with intervention in ambitious and innovative technological projects.
* Good working environment with young and dynamic teams.
* Personalized follow-up to each consultant.
* Integration into Sysmatch staff with access to all company activities.
* You will be part of our trainings and Team Building events.
* A network of hundreds of partnerships with companies in countless sectors that offer you exclusive discounts (health, wellness, travel, gastronomy, culture, leisure, training, etc).
Recruitment, selection and integration process: The first contacts will be made by phone call or video call. We are prepared to ensure the monitoring and integration of new employees and support them in this new phase of their professional career.
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
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