Descrição da Função
A multinational company is currently hiring a Head of Business Services Center.
Your main responsibilities will focus on:
- Operate the Business Services Center and manage the Order to Cash processes and other business units
- Ensure compliance with company policies & procedures, SOX, internal controls, accounting standards and statutory & fiscal regulations
- Identify best practices for operational and process improvement and enforce digitalization and automation
- Improve efficiency, performance and quality metrics to optimise performance
We are looking for a profile with an University degree and relevant experience in Customer Service and/or Order to Cash processes. It is also important to have experience in program management and change management. English fluency is mandatory.
Please send us your CV if you match the required profile and have the willingness to join this ambitious project. Contacto
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