Job Title: Content Moderator
We are seeking a detail-oriented and committed individual to join our team as a Content Moderator. If you have a keen eye for detail and thrive in fast-paced environments, we'd love to have you on board.
Role Overview
As a Content Moderator, you will be responsible for reviewing user-generated content to ensure it aligns with platform policies. Your role will involve:
* Monitoring and evaluating content to identify potential issues
* Responding to user appeals by providing clear explanations for moderation decisions
* Collaborating with colleagues to maintain a positive online environment
* Staying up-to-date with emerging trends to refine moderation strategies
Key Responsibilities
The following responsibilities are crucial to the success of this role:
* Content Review: Assess videos, audio, comments, and links, removing any content that violates community guidelines.
* Policy Compliance: Enforce platform rules by monitoring images, text, and multimedia to ensure adherence.
* User Support: Address user appeals by providing clear explanations for moderation decisions.
* Regulatory Compliance: Work alongside your team to meet industry standards and ensure proper enforcement.
* Trend Analysis: Track and analyze new user behaviors to adapt moderation techniques and enhance online safety.
* Process Improvement: Provide feedback to optimize moderation tools and workflows.
Qualifications
To be successful in this role, you will need:
* C1 proficiency in German
* B2 proficiency in English
* EU Citizenship or Portuguese Residency Card
* Strong leadership, analytical, and communication skills
* Eagerness to learn and grow
Benefits
We offer a competitive compensation package, including:
* Competitive salary
* Language bonus for German proficiency
* Meal allowance during work hours
* Transportation allowance
* Health and life insurance
* Onsite work environment
* Relocation package
* Fixed shifts for better work-life balance