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German Customer Advisor - Portugal
Req ID#: 212991
Lisboa, Portugal, PT
German Customer Advisor - Portugal
Customer Service
Come and work with us.
Do you want to contribute to an outstanding customer representative service?
Are you German native or fluent with strong English communication skills?
Looking to make your career abroad in a multicultural environment?
So we have the perfect opportunity for you!
Your future project: join our German Customer Advisor team.
As a customer advisor specialist, your daily responsibilities will include:
1. Provide first contact resolutions to customer queries
2. Offer specialized customer support through written and phone communication
3. Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
4. Meet and exceed our customer service quality goals, compliance regulations and productivity targets
5. Create amazing customer experience that people value and we are proud of
6. Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
7. Native or proficient level of German (C2)
8. Advanced level of English (at least C1) both verbal and written
9. Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
10. Analytical and problem solving skills with strong attention to detail
11. Desire to learn and advance, be a curious investigator and problem solver
12. High-speed internet access and appropriate conditions for remote work
13. Must hold EU citizenship or valid work permit for Portugal
14. Be a local candidate or willing to relocate to Portugal
Benefits.
15. Signing bonus
16. Relocation package
17. Competitive wages
18. Paid professional training
19. Employee discounts
20. Private healthcare & dental insurance (after six months of employment)
21. Growth opportunities through various development programs
22. Fun and engaging company-wide initiatives, including our EverBetter wellness program
23. Job stability
24. Life-long skills and experience
25. Excellent work culture
Go further with Foundever™
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
German Customer Advisor - Portugal
Job Segment: Customer Service