About Us
We are DATA Group, a multinational company operating actively in Portugal and expanding continuously. Our purpose is to simplify the lives of our clients worldwide through our IT solutions.
We enjoy working with large enterprises and growing together with our partners.
We commit to being the change we want to see in large corporations by valuing people and their ideas.
We recognize that there is no one-size-fits-all approach to making things work, each team member has unique characteristics, and to work effectively as a team, we need to truly understand each other.
Job Description
Key Account Manager / IT
Location: Lisbon - hybrid (flexible)
* Develop and maintain strong relationships with key clients, understanding their needs and providing excellent customer service.
* Act as the main point of contact for clients, addressing any issues or concerns they may have.
* Collaborate with internal teams to ensure timely delivery of products and services to clients.
* Identify and pursue opportunities for upselling and cross-selling to existing clients.
* Monitor and analyze market trends and competitors to identify potential business opportunities.
* Prepare and present regular reports on account status and sales performance.
* Participate in contract negotiations and ensure all terms and conditions are met.
* Stay updated on industry developments and technological advancements to provide clients with the most relevant solutions.
Requirements
* Bachelor's degree in Business Administration, Marketing, or a related field.
* Minimum of 5 years of experience in account management or sales, preferably in the IT industry.
* Proven track record of successfully managing key accounts and achieving sales targets.
* Excellent communication and interpersonal skills.
* Strong negotiation and problem-solving abilities.
* Ability to build and maintain relationships with clients at all levels.
* Knowledge of CRM software and sales techniques.
* Passion for technology and eagerness to learn about new products and services.
* Willingness to travel as needed.