Are you a trading enthusiast? Do you have interest in investment? Are you fluent in French? Join our team as a Content Moderator for Trading Platforms!
You will advocate for safety and security, provide feedback on improvements to build up user experience, ensure a competent and excellent content moderation service, and grant the follow-up of all the platform compliance regulations.
Our client
It’s an American company that operates a cryptocurrency exchange platform. The company was founded in 2012 and as of March 2021 became the largest cryptocurrency exchange in the United States by trading volume.
What you'll do
* Evaluate and investigate passive or reactive platform abuse and take appropriate action;
* Monitor and identify potential fraud, account takeover, and other regulatory risks;
* Ensure that the digital wallet/platform is free from spam, scams, or harmful content;
* Moderate the usage of the tool in accordance with the set standards;
* Respond to questions from NFT Marketplace users;
* Advocate for safety and security.
What you'll need
* Fluent level of written and verbal communication skills in French;
* Good level of written and verbal communication skills in English (C1);
* Experience in content moderation;
* Excellent communication skills and a customer-centric mindset;
* Strong critical and contextual thinking skills;
* Ability to independently seek out and apply relevant information when faced with a unique or new problem;
* Flexible and quick learner, able to adapt continuously.
Benefits
* International career in a multicultural environment;
* Training and familiarization phase;
* Investment in training and personal development;
* Opportunity to grow in a dynamic leading multinational company;
* Good reference for future career;
* Leadership opportunities;
* Challenging work as a Content Moderator for Trading Platforms;
* Accommodation in a Teleperformance apartment;
* Refund of initial flight expenses;
* Annually complementary return flight to your home country (within Europe);
* Health Insurance since day one in the company;
* Free company events and activities.
Teleperformance Portugal
Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than 12,000 employees from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
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