Posted Friday, February 14, 2025 at 6:00 AM
For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers' business to help them level the playing field, run day-to-day operations more efficiently, and free them up to focus on what matters most. It’s how business gets done.
Who is ECI?
At ECI, our mission is to enable the entrepreneurial spirit of small and medium-sized business owners. But ECI doesn’t simply deliver amazing software solutions; we also have an award-winning company culture.
* We offer competitive benefits focused on employee well-being, including paid volunteer time off!
* We have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years.
* We have received international recognition for our high levels of employee engagement through Certification as a Great Place to Work six years in a row.
* Our culture of creativity, innovation, and leadership has garnered over a dozen International Business Awards (Stevie).
Come join a worldwide team with a strong culture of inclusion, professional development, and collaboration.
To apply for this position, please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position. Applications without a resume will not be considered.
ECI Manufacturing division is seeking an energetic, passionate, experienced agile Business Analyst to join our software development team in our Manufacturing Division. This individual must be a problem-solver focused on understanding and translating operational business practices into working software solutions. Our team wants someone who will thrive in a collaborative environment. Our ideal candidate has relevant professional experience in a software development environment, specifically as a Business Analyst.
Roles and Responsibilities
* Provide business analysis for complex multi-disciplinary projects with a proven track record of delivering quality solutions.
* Analyze and evaluate customer’s needs to create product solutions that support overall business strategies.
* Elicit and document business requirements from product owner and subject matter experts.
* Apply critical thinking to gather requirements.
* Focus on increasing business value for our customers by presenting ideas and collaborating with stakeholders.
* Give input and drive alignment with the product road map.
* Conduct product initiative story mapping sessions with stakeholders and subject matter experts to define scope.
* Use story mapping techniques to define scope and objectives that assist in creation of backlog user stories that drive development and implementation.
* Create and share user stories to multi-disciplinary teams and define the business-driven conditions of satisfaction.
* Administer example mapping and facilitate refinement sessions with team to communicate functional behavior and refine conditions of satisfaction.
* Facilitate various agile events such as Story Mapping, Backlog Refinement, Sprint Planning, Sprint Reviews, Daily Stand-ups.
* Serve as a liaison and actively collaborate with the agile team, Product Management, and stakeholder review of deliverables.
* Work as an active member of an agile scrum team to deliver solutions for our customers.
* Clarify questions from the development team with regards to intended usage of the software, definition of business logic.
* Solid experience of deploying change management best practices and disciplines (e.g., SCRUM, Agile).
* Apply manufacturing industry best practices to develop a recommended set of functional specifications and any related documentation (wireframes, workflows, etc.).
* Provide subject matter proficiency in specific functional area(s) to the assigned scrum team.
* Possess a wide degree of business and technical acumen, creativity, and a natural analytical way of thinking.
Skills Required
* Ownership mentality to lead the development team through peer collaboration and influence others to deliver product solutions.
* Ability to visualize the solution and communicate the solution with stakeholders.
* Excellent proficiency in verbal and non-verbal communication skills.
* Expert in conceptual modeling; visualize possible solutions innovatively.
* Proven experience using agile requirement techniques such as story mapping, user stories, and example mapping.
* Ability to critically question to foresee future problems.
* Analytical bend of mind towards developing solutions.
* Problem-solving skills.
* Highly organized with the ability to prioritize and track multiple tasks to successful completion.
* Ability to organize, maintain, communicate, and archive requirements based on the project needs.
* Solid understanding of software development processes and Agile principles.
Qualifications Required
* Bachelor’s Degree in Computer Science, Engineering, Business, or related discipline. Education requirements may be satisfied with experience.
* 4+ years of experience as a business analyst for a commercial software products company.
* Proven ability to learn new business domains and apply knowledge to enterprise software products.
* Prior experience with Manufacturing or other ERP software strongly desired.
* Prior experience as scrum master is a plus.
In addition to our competitive salary and award-winning culture, we offer an excellent benefit package. We even offer our employees a day off to serve their community! Our company core values are our “CODE”: Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community.
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