From SGF Global, we are looking for a Senior IT Engineer to join our client located in Almada, working in a fully flexible hybrid model.
Responsibilities:
Ensure and oversee the delivery, implementation and confirmation of all recommendations and initiatives to solve client's major incidents to ensure service is delivered as agreed;
Facilitate the delivery of projects by orchestrating communication between customer/operation teams;
Identify operational risks to service and ensure mitigation actions are put in place;
Be the main point of contact between the client and the Competence Centre with the responsibility of doing requirements gathering to consequently generate work Requirements:
Bachelor's and/or Master's in Computer Science or similar;
5 or more year of professional experience as an IT Operations Management and/or Technical Project Manager;
Experience/Knowledge in many types of technological solutions (i.E.
CRM, Billing, Order Management, Middlewares);
Good level of English (minimum, B2 level) Nice to have
Experience with JIRA and/or ELK stack;
Knowledge in Java troubleshooting and in Cloud environments (Azure/AWS);
Advanced level in Excel (advanced formulas, database concepts) Good level of Spanish.
Experience within APM monitoring tools (Dynatrace / AppDynamics / Datadog / NewRelic) We Offer Integration in a dynamic, goal-oriented and cooperative team Health Insurance;
A well defined career plan;
Excellent remuneration package (40€/h).