Be Part of Something Bigger. Be Part of Jolera.
Jolera is a trailblazing Global Systems Integrator (GSI) committed to pushing the boundaries of innovation and technology. We empower our employees to explore new ideas and achieve success on a global scale. Ready to make an impact? Join our team today.
At Jolera, diversity isn’t just a buzzword—it’s the foundation of our success. Our inclusive culture welcomes ideas from every background, ensuring everyone’s voice is heard and valued.
Fueling Innovation
and Growth
Our innovative spirit is powered by the unique perspectives of our team. At Jolera, we believe that groundbreaking ideas are born when we embrace diverse viewpoints and collaborate openly.
Nurturing Leaders from Within
Our people are our greatest asset. We focus on developing leadership from within, ensuring our team is equipped to drive both personal and organizational success.
“I joined Jolera as a new graduate from Ryerson University seeking to gain experience in the IT industry. Working with Jolera solidified my business acumen and I consider this to be one of my best career choices. Every day is unique as I am surrounded by many different challenges and teams. I am grateful to be part of this rapidly growing company, Jolera!”
Mathusan Selvarasa
Senior Business Systems Analyst, Operations
“I started with Jolera with an internship about three years ago. It’s been an incredible journey and I’m grateful for Jolera for the opportunity to meet fantastic people who enable me to learn every day and grow professionally.”
“Joining from a small island in Sri Lanka to Canada, Jolera is an exciting new opportunity for me. As I grow, I started to realize how amazing all the IT opportunities exist here. The skills and knowledge of the people I work with at Jolera are outstanding. And, how we talk and treat each other makes Jolera a fabulous workplace. I encourage all of you out there; to join us.”
Senior Elastic Engineer, Cybersecurity
“Jolera fosters a collaborative and accessible work environment where teamwork thrives. The focus on career growth and long-term stability truly sets it apart. Plus, moments like our 2022 Christmas Dinner showcase the strong camaraderie that makes Jolera special.”
“Working at Jolera has been an exciting journey of growth and innovation. The collaborative and supportive environment empowers everyone to make a real impact. Leading the Azores office expansion was a proud moment, highlighting Jolera’s commitment to both its team and the community. I’m truly proud to be part of a company that values its people and fosters growth.”
“Trust and flexibility have defined my experience. The ability to work from home and the trust-based management style empower me to take ownership of my tasks. Starting my Canadian journey here and advancing from Tier 1 to Solutions Architect proves that dedication is truly recognized. This isn’t just a workplace—it’s a family.”
Elvin Rahamefy
Solutions Architect, Global Solutions
“It’s a family-like atmosphere where growth and long-term commitment thrive. Open communication is a core value, and it’s something every employee embraces. Over my 10 years here, teamwork has created many memorable moments—like moving a fully operational rack through tight spaces without disconnecting it.”
Manager, Service Delivery
“A positive and fast-paced atmosphere makes every day engaging. The chance to work across diverse networking areas, clients and projects is something I truly value. A standout moment for me was receiving recognition for my contributions—it was both motivating and rewarding.”
“Collaboration and trust are at the heart of our work environment. The openness to communication and the strong sense of teamwork create a space where challenges are tackled effectively. Witnessing the growth of our team in Portugal—from around 30 people to where we are today—has been an incredibly rewarding journey.”
Director, Europe Channel Solutions
“A welcoming and collaborative atmosphere defines my experience here. The support from leadership, team members, and especially the PMO team creates an environment where growth feels natural. Winning the Jolera Advantage Blue Award was a proud moment for me—it reinforced the value of hard work and the incredible support system we have here.”
Gurpreet Kaur Saini
“I joined Jolera as a new graduate from Ryerson University seeking to gain experience in the IT industry. Working with Jolera solidified my business acumen and I consider this to be one of my best career choices. Every day is unique as I am surrounded by many different challenges and teams. I am grateful to be part of this rapidly growing company, Jolera!”
Mathusan Selvarasa
Senior Business Systems Analyst, Operations
“I started with Jolera with an internship about three years ago. It’s been an incredible journey and I’m grateful for Jolera for the opportunity to meet fantastic people who enable me to learn every day and grow professionally.”
“Joining from a small island in Sri Lanka to Canada, Jolera is an exciting new opportunity for me. As I grow, I started to realize how amazing all the IT opportunities exist here. The skills and knowledge of the people I work with at Jolera are outstanding. And, how we talk and treat each other makes Jolera a fabulous workplace. I encourage all of you out there; to join us.”
Senior Elastic Engineer, Cybersecurity
“Jolera fosters a collaborative and accessible work environment where teamwork thrives. The focus on career growth and long-term stability truly sets it apart. Plus, moments like our 2022 Christmas Dinner showcase the strong camaraderie that makes Jolera special.”
“Working at Jolera has been an exciting journey of growth and innovation. The collaborative and supportive environment empowers everyone to make a real impact. Leading the Azores office expansion was a proud moment, highlighting Jolera’s commitment to both its team and the community. I’m truly proud to be part of a company that values its people and fosters growth.”
“Trust and flexibility have defined my experience. The ability to work from home and the trust-based management style empower me to take ownership of my tasks. Starting my Canadian journey here and advancing from Tier 1 to Solutions Architect proves that dedication is truly recognized. This isn’t just a workplace—it’s a family.”
Elvin Rahamefy
Solutions Architect, Global Solutions
Ready to take the next step in your career?
Check out our current job openings below.
Business Analyst / Delivery Manager – Energy Management
Porto,Porto District
Welcome to Jolera, where traditional managed services transform into extraordinary IT adventures! For over 20 years, we’ve been the backstage tech wizards for MSPs & IT solution providers across the globe, from North America to Europe. We’re not just any company; we are a catalyst for IT magic, creating award-winning solutions that empower businesses worldwide. Our team of seasoned experts brings not just skills but passion to the table, ensuring each partner receives customized, top-tier service. Join us and be part of a team that crafts unique IT experiences for Fortune 500 clientele in the US and Canada.
Who You Are
We are seeking an experienced Business Analyst/Delivery Manager to join our Energy Management team. This role combines project delivery management with business analysis expertise, focusing on implementing and improving energy management solutions and processes. The ideal candidate will have strong project management skills and deep understanding of energy business operations.
Key Responsibilities:
* Develop and manage project plans, monitoring progress and ensuring timely delivery
* Coordinate with multiple stakeholders (internal teams and external partners) to ensure project alignment and progress
* Manage project scope, timelines, budget, and resources to meet established objectives
* Create and maintain project and process documentation, including user manuals and training guides
* Organize and conduct training sessions for new tools and processes implementation
* Analyze current workflows and implement solutions to improve efficiency and effectiveness
* Lead improvement projects, identify stakeholder requirements, and propose process enhancements
* Act as Business Partner, building and maintaining stakeholder relationships
* Ensure effective communication and expectations management
* Understand services and technologies in use, plan and communicate changes, and define key service metrics
* Develop and monitor service improvement plans in collaboration with service owners
Requirements:
* Degree in Management, Information Technology, or related fields
* Minimum 3 years experience in Project Management and Delivery Management in Energy Management
* Strong knowledge of:
* Energy market operations
* Energy management operational and business processes
* Experience in complex, multidisciplinary projects
* Knowledge of Agile methodologies and other project management frameworks
* Project Management certifications (PMP, PRINCE2, or Certified ScrumMaster) - preferred
* Proficiency in project management tools (Jira, Confluence, Microsoft SharePoint)
* Knowledge of process management methodologies (ITIL, Six Sigma, or Lean)
Behavioral Requirements:
* Demonstrated leadership qualities
* Effective problem-solving and decision-making abilities
* Adaptability and flexibility to manage multiple projects simultaneously
* Strong collaboration and teamwork skills
* Customer and Service Mindset orientation
Language Requirements:
* Portuguese and English required
* Spanish - advantageous but not mandatory
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