2024-12-10 Lisboa Call Center, Apoio Ao Cliente Ref: 155-003002-1
We are looking for a Customer Service Representative (M/F) with English or French or Spanish language skills.
Job Description: Working in Operations, you'll be at the heart of everything we do - helping our customers.Talk to our customers over the phone or via email, resolving their queries and perhaps engaging with other suppliers too.Taking full responsibility for all issues that you come across, you'll be delivering end-to-end customer service.Every day, you'll be tasked with bringing about awesome solutions while keeping up with rapid-fire change as we grow.A committed team player.Ability to think on your feet in a fast-paced environment.Confidence in making important decisions.Expect the unexpected. What we would love to hear from you are... Excited to help customers - Customers are at the centre of everything we do. From the CEO to our Data Scientists, everyone across the business deals with customers.Open-minded - We're a rapidly growing company, which means sometimes things go wrong, and we take everything as a learning curve.Approachable - Everything we do in operations is built around teamwork.Inclusive - We are looking to continue building our wonderful, inclusive culture full of enthusiastic, unique, and diverse people.Dedicated to sustainability - As a renewable energy supplier, we are committed to helping in the fight against climate change.Committed to improvement - We are looking for people who will actively look for ways to improve the customer experience.A strong work ethic - A role in operations is very fast-paced and can be challenging. Minimum Requirements: Fluent in English and French or English and Spanish is mandatory.Experience in customer service or back office. The Conditions:
The working model will be hybrid. During the first 2 months, always in the office, especially during the training month. In the work-from-office regime - it will be 2 days in the office and 3 days working from home.
The values: VB + 7,63€ SA + allowance (Every 3 months)
Office: Amoreiras, Lisbon.
If you are interested in this position, please send your application.
Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho.
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