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Customer Service Agent - Social Media (m,w,d): German or ItalianLocation: Portugal
Job Category:Other
EU work permit required:Yes
Job Reference:080a99015f4a
Job Views:4
Posted:06.03.2025
Expiry Date:20.04.2025
Job Description:Start: asap next start 20th March or 26th March
Working Hours: German or Italian Market:
Working Hours (Winter Time): Monday to Sunday in rotative shifts: 07h00 – 21h00; 2 days off
Working Hours (Summer Time): Monday to Sunday in rotative shifts: 08h00 – 22h00; 2 days off
Tasks: Support small and medium businesses with finding the best solution for online advertising.Act as a customer service agent for a social media platform.Serve as a single point of contact for advertisers and agencies for various inquiries.Develop solutions to support and expand the customer base for self-serve advertising.Manage inquiries generated via inbound activities such as chat, email, and social media messenger.Demonstrate the value of advertising solutions and provide post-sales support for all self-service products.Profile: German C1 or Italian C1
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