Contexte de la mission
The client has a huge business project delivery every single year.
In the context of the ongoing Infrastructure and End User Services Integration plan within the group, the Infrastructure department needs support on Service Delivery Management.
Objectifs et livrables
Goal
The main goal is to support the Infrastructure team by building Monthly/Weekly reports regarding KPI, following Vulnerabilities, guaranteeing SLAs delivered to the different companies, organizing the governance, leading the remediation action plans when needed, and collecting audit evidence/documentation required.
The candidate will be the privileged contact for the companies/entities for any Infrastructure and EUS specific topic, in particular vulnerabilities and work on Audits.
On Vulnerabilities, the candidate will:
* Manage vulnerabilities reports on a weekly basis, providing specific views depending on requests.
* Identify any vulnerabilities gaps according to the risks defined by Security teams and lead proactively some remediation plans with the technical teams.
* Manage the vulnerabilities actions plan, providing a specific view on KPI, ETA, and progress for each company.
* Answer questions and execute operational tasks related to compliance requirements following the defined ETAs.
* Define, create, and provide the reports and dashboard with SLAs delivered on all the Infrastructure scope (Infra, Security, EUS) to the companies/activities (Market Services, Post trade, Fx…) within the group.
* Prepare regular and ad-hoc reports on progress, financial status, risks, and issues.
* Create/Update/Support reports and dashboards with their SLAs for all the Infrastructure scope (DB, System, Network, Security, EUS).
* Support those presentations on a monthly basis if required.
On audit/regulation the candidate will:
* Contribute and analyze the elements required.
* Collect and make sure they are delivered on due time.
Deliverables:
* Produce reports and dashboards with specific focus on INFRA KPI (monthly) and Vulnerability KPI (weekly/monthly).
* Present the KPI during dedicated meetings.
* Define with operational teams and follow the remediation plan.
* Execute operational tasks related to Vulnerability management and Compliance requirements following the defined ETAs.
* Weekly follow-up and detailed reporting of action plan and actions taken.
* Continuous support on questions/escalation the team could have.
* Follow automation to get 100% of KPIs production automated.
If you are interested, you can send your CV to:
Poderá encontrar o anúncio original publicado em: https://www.itjobs.pt/oferta/491881/it-delivery-manager-infrastructure
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