About the job
The Technician – IT Team Leader mission is to provide direction and set the organization for the team, by providing guidelines and constructing processes, as well as guiding the team members to reach business goals. As the first line in charge of people development, they support the team throughout their path in the organization, in terms of performance, motivation, and professional growth. Additionally, they monitor IT resources and the operational management of such resources. Activities cover technical and application environments.
Your Main Activities Are
* Manage the activity from a business and team management standpoint, providing estimations and planning for activities in development, reporting of the necessary KPI of the activity, and ensuring team alignment in the proper accomplishment of the team’s results.
* Be an active contributor in the development of new projects and stakeholder relationships, while also supporting transversal projects designed to foster overall efficiency objectives.
* Support, develop, and empower team members, focusing on their individual skillset, aspirations, and development needs, to capacitate them for their current role and future challenges.
* Manage all team members and organization-related topics: Workload planning and distribution (including management of staff holidays, absences, and backup schemes), follow up on recruitment processes, mobility, and newcomers; evaluate daily work and write annual appraisals; follow up on each group member’s performance and motivation.
* Monitor and analyze warnings of IT resources by processing technical/functional warnings or escalating them.
* Incorporate instructions from ADM for non-operational incidents and track and notify malfunctions.
* Process requests for specific actions (processing, extraction, specific work, etc.).
* Create control points as part of procedures and operating methods to ensure that work goes smoothly and draft ad hoc reporting.
Profile and Skills to Success
* Personal Impact/Ability to influence.
* Ability to inspire others & generate people’s commitment.
* IT – IT knowledge.
* English (Fluent).
* Information Technology ([5 – 7] years).
* Bachelor’s (3-5 years) in Information Technology and Computer Science.
Why joining BNP Paribas?
* Leading banking institution
BNP Paribas is the European Union’s leading bank and a key player in international banking. It operates in 63 countries and has nearly 183,000 employees, including more than 146,000 in Europe.
* Our presence in Portugal
In Portugal since 1985, BNP Paribas today has more than 8,700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group operates.
* International reach
Thanks to its international presence and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings, and protection solutions that help make their projects a success.
* Diversity and Inclusion commitment
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex, or sexual orientation.
* Commitment towards work/life balance
At BNP Paribas we care about our employees' wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, which is fundamental for recharging both physically and mentally.
* Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy, and collaboration. Eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment.
To find out more on why you should join BNP Paribas visit here.
* Please note that only applications submitted in English will be considered.
* In case you are selected for this role, further documentation will be requested to support your hiring process.
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