1. This is customer facing role (remote). It requires deep DBA and Exadata knowledge to analyze and coordinate the resolution of customer impacting issues. It involves cooperation with Oracle Product Support and internal OCI Cloud teams, typically via Zoom.
2. Majority of customers are in Latin America (. Brazil) and thus Good level of spoken and written Spanish or Portuguese on top of very good English is a must.
3. Working Hours will be 05 AM – 03 PM (15:00hrs) Central European Summer time for 4 days in working week (Sunday to Wednesday / Wednesday to Saturday)
Career Level - IC3
You will be required to ensure that client's business impacting issues are properly handled and resolved at the shortest possible time.
Required skills:
4. Good level of spoken and written Spanish or Portuguese
5. Good level of spoken and written English
6. Excellent troubleshooting and analytical skills
7. Great communication skills
8. Good organisational and leadership (initiative) Skills
9. 8 Years of Experience in Technology Related Activities including external customer interaction
10. Knowledge of Exadata operations (patching, upgrades, node addition, storage cell addition and storage configuration)
11. Knowledge of DBA tasks (performance tuning, patching, backup&recovery, Data Guard)
12. Knowledge of Clusterware - RAC/GRID configurations (configuration, upgrade)
13. Overall knowledge of Cloud Computing
14. Experience in any Unix shell scripting
15. OCI knowledge (networking, access management)
16. Golden Gate Skills – Troubleshooting and Overall Architecture
17. Database Performance Tuning Skills
18. RMAN and Backup Related Skills
19. Data Guard Knowledge – Migrations and Architecture
20. Autonomous Database Expertise is a differentiator