Are you ready to elevate your career? Patrique Mercier Recruitment ES is thrilled to offer exciting Portuguese Customer Service roles for a prestigious luxury appliance company, allowing you to work from the comfort of your home in Greece! If you have a passion for providing top-tier customer service and have an affinity for luxury products, this is the perfect opportunity for you.
In this role, you will be responsible for assisting Portuguese-speaking customers with their inquiries related to luxury appliances. Your exceptional communication skills and attention to detail will ensure that every customer receives an outstanding experience. Join us and become part of a team that values quality, excellence, and innovation while enjoying the flexibility of remote work!
Your Responsibilities
1. Provide exceptional customer service to Portuguese-speaking clients through phone, email, and chat platforms.
2. Address inquiries and resolve issues related to luxury appliances in a professional and courteous manner.
3. Maintain detailed documentation of customer interactions for quality assurance and future reference.
4. Collaborate with your team to meet service goals and enhance customer satisfaction.
5. Stay informed about product features and maintain a strong knowledge of the luxury appliance range.
6. Participate in training and development programs to enhance your skills.
Requirements
1. Fluency in Portuguese (both spoken and written) is essential.
2. Prior experience in customer service is preferred, particularly in high-end or luxury markets.
3. Strong communication and interpersonal skills with a customer-first mindset.
4. Ability to handle inquiries and resolve issues effectively and efficiently.
5. Self-motivated, organized, and capable of managing time effectively while working remotely.
6. A keen interest in luxury appliances and the home goods industry.
7. Willingness to thrive in a remote work environment while collaborating with a supportive team!
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