Job Title: Insurance Claims Specialist (Remote/Hybrid)
We are seeking a highly organized and detail-oriented Insurance Claims Specialist to join our team. As an Insurance Claims Specialist, you will be responsible for managing membership files, processing complementary health benefits, and providing excellent phone support to clients.
About Us
Génération is a rapidly growing company that specializes in health and life insurance contract management. We pride ourselves on empathy, simplicity, and initiative. Our team is made up of over 1,000 employees across two sites, with more than 300 employees based in Lisbon.
Why Work With Us?
As an Insurance Claims Specialist at Génération, you can expect:
* A permanent contract with numerous benefits, including multicare health insurance, meal card, teleworking allowance, and annual salary increases.
* Comprehensive internal training program on insurance tools and processes.
Your Role
In this role, you will:
* Manage membership files for policyholders.
* Process complementary health benefits for insured members and healthcare professionals.
* Provide excellent phone support and client service.
Your Profile
To succeed as an Insurance Claims Specialist, you should have:
* Fluent spoken and written French.
* Prior experience in insurance, banking, or a similar goal-oriented environment.
* Strong organizational and multitasking skills with attention to detail.
* Proficient in Microsoft Office (Outlook, Word), digital tools (Teams), and comfortable using dual screens.
* Analytical mindset with the ability to manage priorities and propose solutions.
Salary and Benefits
The starting gross monthly salary is 923.40 euros, increasing to 973.40 euros after six months and 1023.40 euros after one year. Additionally, performance bonuses are available based on annual objectives.
Application Process
To apply for this position, please submit your application, which will include an initial screening, testing, assessment, and decision-making process.