Decskill fosters a culture of excellence, prioritizing its greatest asset: its people. Our mission is to deliver value through knowledge and talent, achieved by investing in the development and well-being of our professionals.
About Decskill
We are an IT Consulting Company founded in 2014, operating across three core areas:
Decskill Talent
We empower our team to drive innovation, ensuring project success and business growth for our clients. We collaborate with clients to address digital transformation challenges.
Decskill Boost
We equip our team with the latest tools and methodologies, optimizing Time-to-Market and delivering innovative solutions that exceed client expectations.
Decskill Connect
We implement and manage IT infrastructures that generate long-term value for our clients. By nurturing and empowering our people, we create value for our entire ecosystem.
Job Requirements
* Experience in supporting human resources tools
* Manage support ticket Level 1 & 2 in autonomy for our entities
* Contribute to Level 3 tickets
* Report activity to the BAU Lead
* Suggest improvements to reduce the number of tickets
* Run Non Regression Tests and confirm system behavior after releases, patch, environment refresh
* Animate user training sessions
Languages
English mandatory, French is a plus but not mandatory
Skills
Expertise in one of the LMS tools of the Market would be appreciated, CSOD LMS is a plus. Expertise as BAU Specialist is a plus
At Decskill, we believe in equality and non-discrimination. We recruit and promote talent based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.