Transport Performance Analyst, EU AMXL Change Management
As a company that ships millions of items to hundreds of countries, Amazon has one of the most extensive transportation networks in the world. With size comes complexity, and our Transportation Performance Analysts play a key role in ensuring that parcels are delivered both timely and efficiently. You will learn logistics from one of the world leaders in this field and will have the flexibility to design your own career path.
Key Job Responsibilities:
* Report on metrics using Change Management performance dashboards
* Create automated reports for stakeholders and leadership teams
* Conduct root cause analysis and use insights to inform Change Management process improvements
* Communicate and present information to the appropriate teams
A day in the life is diverse, with a mix of proactive and reactive tasks, including analysing Change Management KPIs to identify improvement opportunities and implement them in the network. This role offers access to development and mentorship opportunities to help you progress at Amazon, and encourages collaboration with internal and external stakeholders.
About the Team:
Amazon Extra Large (AMXL) manages heavy items like furniture and large home appliances, providing an extra level of customer care by delivering, unpacking, assembling, and installing items, and taking away old ones where needed. The focus is on safety, productivity, and innovation, changing the way customers buy and receive large goods.
Minimum Requirements:
* Relevant experience in an analytical role, working with data
* Relevant experience in communicating with senior stakeholders and leadership
* Advanced proficiency in verbal and written English
* Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Preferred Qualifications:
* A degree
* Experience of working with SQL, VBA, Python, R, or other programming language
* Experience in assessing operating processes and outcomes quantitatively and qualitatively
Amazon is an equal opportunities employer, making recruiting decisions based on your experience and skills, valuing your passion to discover, invent, simplify and build. We protect your privacy and security of your data as a top priority.