Job Description:
At Scott Dunn, an award-winning luxury tour operator, we create tailor-made vacations to destinations worldwide. We offer our Explorers Kids Clubs in several 5* resorts, prioritizing long-lasting memories for families.
Role Purpose:
To manage the children's club operation in resort, ensuring a safe environment and engaging activities for all age groups.
Responsibilities:
* Organise and manage the Explorers for children aged 4 months upwards.
* Manage, oversee, train, and mentor a team of Childcare Assistants.
* Liaise with the wider team, including those based in the UK.
* Maintain excellent safeguarding practices throughout the club.
* Create strong relationships with hotel staff.
* Have a flexible approach and be prepared to step in to ratio where necessary.
Duties:
* Provide a safe, hygienic, and stimulating environment for all children.
* Plan and manage the day-to-day running and operation of the children's club.
* Work closely with the Resort Manager ensuring clear communication.
* Ensure health and safety procedures are always followed.
* Supervise, lead, and support the childcare assistants throughout the season.
* Organise and provide training and guidance to team members where needed.
* Schedule and run team meetings on a weekly basis.
* Encourage team feedback to share thoughts, ideas, and concerns.
* Conduct one-to-one monthly check-in meetings with team members.
* Ensure quality and healthy snacks/lunches are provided to the guests in your care.
* Always oversee/maintain a high standard of cleanliness.
* Implement all policies and procedures to guarantee an efficient operation at high standard.
* Coordinate, organise, and implement a range of age-appropriate activities.
* Ensure all records and forms are completed correctly and on time.
* Report any health and safety concerns to your superior.
* Travel to/work in different resorts in line with business needs.
* Communicate with parents throughout their stay regarding their child's wellbeing.
* Organise team logistics.
* Oversee/take part in a range of sporting, cooking, and crafting activities including water sports.
About You:
We're looking for individuals with leadership skills, passion for working with children, and a professional attitude.
Essential Experience:
* Clear spoken and written English.
* CACHE level three qualified or equivalent recognised and accredited childcare qualification.
* Experience of leading, supporting, and managing a team.
* Experience of working in a childcare role.
* Experience of working with children under five years of age.
* Experience of working with a variety of age groups.
* Confident swimmer.
Desirable Attributes:
* Worked overseas in a similar role.
* Additional languages.
* Experience of working with children 4 months to 15 years plus.
* Full clean EU driving license.
* Paediatric first aid qualification.
Note:
Applicants must be resident in Portugal or hold dual nationality. Holders of EU passports are welcome to apply to work on a self-employed basis. A current criminal background check/disclosure and barring service check is required prior to arrival in resort.