Job Description
We are seeking a dynamic and dedicated Clinical Specialist to join our team at Envista.
You will be based remotely in Portugal and play a pivotal role in supporting our EMEA team across various functions, from sales and digital lab to marketing and education.
As a valued member of our team, you'll be responsible for addressing clinical questions and topics from Ormco customers related to our top-notch products.
Responsibilities:
* Elevate and address clinical inquiries, complaints, and adverse events promptly.
* Provide proactive clinical support for customers, ensuring effective resolution.
* Utilize expertise in clear aligners brackets and wires to assist customers in the process of treatment planning.
* Offer guidance on software utilization related to orthodontic treatments.
* Collaborate with cross-functional teams to enhance customer experience and product development.
Requirements:
* Licensed dentist with a focus on orthodontics.
* Proven experience with clear aligners and proficiency in Damon System (Ultima).
* Strong problem-solving skills and ability to address clinical inquiries effectively.
* Excellent communication skills for providing customer support.
* Proactive attitude towards identifying and resolving issues.