Cross Border Talents is hiring for the roles of Portuguese-Speaking Customer Service & Technical Support Roles in Athens, Greece! Relocation support is offered. Are you a fluent or native Portuguese speaker looking for a change of scenery (with relocation provided)? How about an exciting career opportunity in Greece? Join our clients team and provide exceptional customer service or technical support for world-leading brands! Responsibilities: - Respond to customer inquiries via phone, email, or chat in a professional and timely manner. - Provide accurate information and resolve issues efficiently to ensure customer satisfaction. - Escalate complex problems to appropriate teams while maintaining customer communication. - Document customer interactions and maintain up-to-date records in the system. - Follow company guidelines and policies to handle sensitive information securely. - Participate in training sessions and stay updated on product knowledge and company processes. - Meet individual and team performance targets, including quality and productivity metrics. Work Setup: Options for onsite or remote roles in Athens, depending on the project. Training: Paid initial training of varying duration to prepare you for success. Take this opportunity to work in a dynamic international environment and enjoy living in the historic city of Athens while advancing your career.