Job Description
Web Product Implementation Specialist for Google Ads - French
An exciting opportunity to build an international career in the tech area.
About Our Client
A well-known brand that organizes the world's information, making it universally accessible and useful.
Key Responsibilities
1. Communicate with advertisers, internal sales and services teams via various channels;
2. Perform and verify the implementation of web-based products with customers;
3. Provide guidance, support, and training on product usage;
4. Maintain strong communication skills with customers and colleagues;
5. Deliver high-quality service exceeding client expectations.
Requirements
1. Fluent written and verbal communication skills in French;
2. Good written and verbal communication skills in English (B2 level);
3. Understanding of JavaScript, its quirks, and workarounds;
4. Basic understanding of web markup, including HTML5 and CSS/CSS3;
5. Experience with debugging tools (e.g., web browser consoles) is a plus;
6. Knowledge of CMS platforms at UI level (WordPress/Shopify/Wix/Joomla) or similar;
7. Moderate experience in website maintenance (HTML, JavaScript);
8. Tech capability to quickly learn customer service software applications;
9. Experience working in B2B environment, online advertising, or ad product experience;
10. Strong communication, customer service, relationship management, troubleshooting, and support skills.
What We Offer
1. Dynamic work environment in a leading multinational company;
2. Competitive Salary;
3. Stable work and career progression;
4. Investment in training and personal development;
5. Good reference for future career;
6. Leadership opportunities;
7. Challenging work as a Web Product Implementation Specialist for Google Ads;
8. Central location with excellent public transportation connection;
9. Free healthy meals available to all employees;
10. Health Insurance since day one in the company;
11. Free company events and activities.
About Us
We are Teleperformance Portugal, a multicultural team providing integrated omnichannel solutions in 35 languages. With over 12,000 employees from 111 nationalities, we strive to create a positive work environment.