Job Title: French Customer Support Specialist
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We are seeking a highly skilled and fluent French speaker to join our team in Lisbon as a Customer Support Specialist.
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Responsibilities:
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* Answer calls from our members and provide excellent customer service.
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* Handle management queries, requests for information, and complaints by telephone.
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* Understand members' requests and find effective solutions.
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* Communicate with customers in a personalized and humanized way.
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* Utilize various contact channels, including chatbots, to maintain seamless communication.
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* Promote the company's services to potential customers through proactive sales efforts via telephone.
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Requirements:
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* Fluency in French is essential.
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* Previous experience working in a call center environment is necessary.
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What We Offer:
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* A competitive base salary.
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* A meal allowance to support your well-being.
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* Internal benefits to enhance your work-life balance.
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* A direct contract with the client, ensuring stability and security.
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* A Monday-to-Friday schedule (09h00-18h00), providing a healthy work-life balance.
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