Job Title: IT Infrastructure Services Specialist
About the Company:
{company} is a multinational leader in home care services, valuing dedication, innovation, and exceptional care.
Your Role:
You will manage device lifecycles, oversee reports and documentation, and maintain cloud solutions. Your responsibilities include developing and implementing IT infrastructure services, evaluating improvements, managing projects, and staying up-to-date on technologies.
We're Looking for Someone Who:
* Possesses a passion for IT and drives positive change.
* Is flexible and open to new challenges.
* Could focus on long-term goals and short-term objectives.
* Has a commitment to continuous improvement.
* Has demonstrable experience in cloud solutions like Telephony/Contact Center (IaaS, SaaS, PaaS).
* Has knowledge in AWS environment.
* Has a service-oriented mindset and interest in understanding service consumer needs.
* Can work in an international environment with fluency in English.
* Has experience with IT service management tools, incident handling tools, and asset repositories.
* Has experience in IT service delivery management and ITIL process management.
* Has ITIL V3 or ITIL V4 certifications – Foundation or above.
* Is willing to travel within our region.
* Holds a bachelor's degree in computer science, information technology, or a similar discipline, or equivalent experience.
We Offer:
* Weekly working hours
* Health insurance
* Opportunities and incentives for professional development
Seniority Level: Mid-Senior
Employment Type: Full-time
Job Function: Information Technology
Industries: Chemical Manufacturing
Job ID: #J-18808-Ljbffr