French Sales Advisor for Financial Software Company - Porto, Portugal
Do you want to be part of global project in a financial software company?
Are you Frenchnative or fluent with strong English communication skills?
Are you looking for a role that rewards you the more you put in?
So we have the perfect opportunity for you!
Your future project: join our French Customer Support team.
Our client is one of the world's most renowned financial software companies, delivering personalized experiences on a trusted and open platform.
As a sales advisor in this project, your daily responsibilities will include:
* Contact clients that are using the 3 month trial period quickbooks version through phone, ensuring the best quality service
* Engaging with the clients explaining them the advantages to have the paid version finishing the process of Sale
* Solve with precision and efficiency emerging issues that customers may face
* Perform corrections and optimize the customers technical knowledge
* Meet and exceed our service quality goals, compliance regulations and productivity targets
* Create amazing experience that people value and we are proud of
* Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
* Native or proficient level of French(C2)
* Advanced level of English (at least C1) both verbal and written
* Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
* Analytical and problem solving skills with strong attention to detail
* Desire to learn and advance, be a curious investigator and problem solver
* Must hold EU citizenship or valid work permit for Portugal
* Be a local candidate or willing to relocate to Porto, Portugal
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