Social network you want to login/join with:
Incident Manager (French Speaker), Porto
Client:
Noesis
Location:
Porto, Portugal
Job Category:
Other
EU work permit required:
Yes
Job Reference:
4ecbfbff581b
Job Views:
8
Posted:
23.01.2025
Expiry Date:
09.03.2025
Job Description:
Noesis is looking for candidates with the following profile:
Main Tasks and Responsibilities:
* Incident analysis, priority validation, and information verification;
* Stakeholders identification for incident resolution and technical team routing;
* Respect of defined SLA and OLA agreements;
* Crisis cell creation if needed (conf calls/war room).
Requirements:
* Degree in Information Technology or Computer Engineering or related field;
* Minimum of 3 years of experience in incident management;
* Knowledge of ITIL;
* Strong skills in Linux, Windows, Network Architecture, VPN, and Firewalls;
* Expertise with Service Now, Outlook, and Microsoft Office;
* Dynamism, proactivity, and ability to work in a team;
* Leadership and communication skills;
* Fluency in English;
* Fluency in French.
If you meet these conditions and would like to join an innovative organization that continuously invests in training its talents, send us your application.
Join us. Let's innovate together!
All our recruitment and selection processes are based on equal opportunities, valuing the competence and potential of each person and ensuring that no candidate is discriminated against on the grounds of gender, ethnicity, sexual orientation, age, religion, or physical condition.
#J-18808-Ljbffr