At ESMSolutions (Permanent), in Multiple Locations
Expires at: 2025-08-08
Remote policy: Full remote
As a Cloud & It Manager you're expected to provide both leadership and hands on management of Cloud & IT functions within the organization. This role ensures that IT aligns with business goals, supports compliance requirements, optimizes cloud resources with a strong level of automation, and maintains a secure and efficient technology environment. The role demands a balance of high-level vision and detailed operational oversight, making it crucial for the success and growth of the business.
The role, as is the entire company, is entirely remotely working. All positions require some flexibility in working hours on occasion.
We are looking for someone excited about technology, with a deep understanding of Azure cloud infrastructures and IT practices, with a spirit of automation but a hands-on attitude to solving problems and delivering process improvements. Someone that is not afraid to jump in and learn new skills when the need arises. And someone that brings always a positive mindset to the team.
Responsibilities:
Infrastructure and Cloud Management:
- Manage, and optimize the company's Azure Cloud infrastructure.
- Support the full development team with DevOps knowledge (e.g. automation of deployments, setup of infrastructure for new components, etc.).
- Ensure high availability, scalability, and security of IT systems to agreed SLAs.
- Monitor and manage cloud resources, focusing on cost efficiency and performance.
- Develop and maintain business continuity and disaster recovery plans.
- Ensure systems and data are backed up and can be restored promptly.
- Test and update recovery procedures regularly.
- Continuous improvement of our infrastructure.
Information Security:
- Maintain comprehensive information security policies and procedures.
- Conduct risk assessments, security audits, and ensure incident response readiness.
- Protect the organization against cyber threats and data breaches.
- Support SOC2 and PCI compliance efforts, especially on the technology aspects.
IT Management:
- Develop and implement the company's IT strategy, aligning it with business objectives.
- Provide a voice to leadership for IT investments and infrastructure.
- Lead approved internal IT projects, from planning to execution, ensuring they meet business needs and timelines.
- Prepare and manage the IT budget, ensuring effective allocation of resources.
- Monitor IT expenditures and seek cost saving opportunities.
- Forecast future IT costs and investments.
- Source and procure IT hardware and software, ensuring the best value for the company.
- Evaluate, select and manage vendors, contracts, and service agreements.
IT Operations and Support:
- Oversee day-to-day IT operations to ensure reliable and efficient IT service delivery.
- Manage IT support, troubleshooting, and maintenance activities.
- Ensure timely resolution of technical issues and provide support to staff.
- Maintain an inventory of all IT assets, including laptops, servers, and other equipment.
- Ensure regular maintenance, updates, upgrades and security measures for laptops and other devices.
Why Join Us?
As a Cloud & IT Manager, you'll have the opportunity to be part of key technology decisions, and contribute to our success by shaping and supporting all our infrastructure. And you'll be working on a supportive and collaborative environment. This Cloud & IT manager role offers a balance of technical and leadership responsibilities, perfect for someone with a passion for both engineering and IT management.
Main requirements
Required Skills:
- Autonomy: Given the remote working model, we need someone who is highly motivated, a self starter, well organized and comfortable interacting with a diverse range of colleagues, all of whom will be working remotely and across multiple time zones.
- Team Player: Someone that works well with others and helps the entire team be successful on our common goals.
- Technical Proficiency: Solid engineering background, preferably in Microsoft technology stacks and a deep hands-on knowledge of Cloud technologies and especially Azure.
- Database Knowledge: Solid experience with SQL for either SQL Server or Azure SQL.
- Communication Skills: Strong written and verbal communication skills to articulate complex technical details and work collaboratively with stakeholders and team members.
- Hands-on attitude: Someone that is still comfortable with implementing all kinds of changes directly.
- Process Improvement mindset: Someone that is always looking for how to improve our infrastructure and IT management, including automation wherever possible.
Preferred Skills:
- Prior experience in similar roles with both Cloud and IT management.
- Familiarity with tools like Jira, Confluence, GitHub and Teams.
- Knowledge of cybersecurity compliance frameworks.