About Us
Critical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive, and modular MES software.
We have a global presence, but our headquarters, and the main technical center, are located in Porto (Maia), Portugal, where we develop a state-of-the-art solution for Semiconductor, Electronics, Medical Devices, and Industrial Equipment.
Award-Winning Company
Recognized for the third consecutive year as a Leader by Gartner, we are part of ASMPT, the world's largest supplier of best-in-class equipment, and technological process partner for the electronics and semiconductor industries.
The Role
If you thrive on connecting people, technology, and innovation, we invite you to join our team as a dynamic leader to take charge of our IT platforms and services.
* Administer Exchange Online, SharePoint, Teams, and other Microsoft 365 tools to ensure seamless operation, integration, and continuous improvement.
* Manage Active Directory, Azure AD, SSO, MFA, and Conditional Access to enhance security and access control.
* Apply ITIL best practices for incident, problem, and change management, supporting platform services and driving service improvements.
* Collaborate on audits, address vulnerabilities, and ensure adherence to security frameworks like ISO 27001 and GDPR.
* Partner with stakeholders to align IT strategies with business needs, mentor team members, and promote platform adoption.
Requirements
* Bachelor's degree in Information Technology, Computer Science, or a related field.
* At least 5 years in IT administration or systems management, with demonstrated experience in managing Microsoft 365 services and IT platforms.
* Expertise in Microsoft 365 administration.
* Knowledge of Active Directory and Azure AD management.
* Solid English skills - spoken and written.
What We Consider a Plus
* ITIL certification (Foundation level or higher).
* Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert.
* Experience with other shared platforms and integration projects.
* Previous experience in an organization within the software industry.
Diversity, Equity, and Inclusion
We welcome and encourage applications from individuals of all backgrounds, regardless of disabilities, diverse abilities, identities, or experiences. Our commitment is to create an inclusive environment where everyone has equal opportunities to succeed and thrive.